SANDRA SANTOS

623 MONROE DR

DUNCANVILLE, TX. 75137

PHONE: 972-780-1771 Cell: 214-707-8565

EMAIL: vanae04@yahoo.com

 

 

 

OBJECTIVE

 

To ensure a full time position within a major company which would allow me to utilize my technical and analytical skills, allowing me to display quality customer service, teamwork and communications, affording me an opportunity to grow within the organization as a contributor to future successes.

 

 

PROFESSIONAL EXPERIENCE

 

 

Tweaker Energy                                                                                                                              Dallas, Texas 75229                                                                          11292 Leo Lane

Accounts Payable/ Cstmr Service                                                                                    Jan 2013-Present

 

 

·         Ensured input and timely payment of all vendors invoices

·         Process and audit of Employee Expense reports

·         Mail processing, certified, overnight and regular mailing via UPS & FED EX

·         Perform intermediate office skills, faxing, copies, mail, scanning and filing

·         Responsible for weekly check run

·         Contact new hires to provide them with necessary paperwork for employment

·         Enter new employment into the computer system

·         Assistance with Bilingual Translation

 

Jus-Made                                                                                                                              Dallas, Texas 75220                                                                          9761 Clifford Dr. Ste 100                  

Shipping Clerk/ Dock Coordinator                                                                                    June 2009-July 2012

 

 

·         Created, maintained, processed files and records on any items shipped

·         Liaison between Clients and Companies

·         Help pull small orders when needed

·         Performed other general office duties as required

·         Processed paperwork to Client/ Companies regarding Tracking numbers/ Pro numbers

·         Provided Spanish translation to Clients/Companies as required

·         Contact LTL Carries for shipping cost on Freight/ Packages

·         Gathering all lot numbers for all products and record data via computer

·         Mail processing, certified, overnight and regular mailing via UPS & FED EX

·         Perform intermediate office skills, faxing, copies, mail, scanning and filing

·         Gave quotes regarding package delivery, time, weight, etc

·         Ran the shipping office without any supervision

·         Verified required inbound/outbound paperwork with drivers

·         Coordinated and/or checked in product returns and updated inventory

·         Ensured the accuracy of all shipping documents

·         Supervised a shipping team of 4-5

·         Made UPS & FED EX labels for packages

·         Recommends type of packing or labeling needed on an order

·         Prepares documents, such as work orders, bills of lading and shipping orders

·         Reviews orders for completeness according to reporting procedures and forwards incomplete orders for

        Further processing

 

 

 

 

U.S Courier & Logistics                                                                                                                    Irving, Texas 75061

Mike Ditucci

1440 N Union Bower Rd             

 

Office Clerk/ Customer Service Representative                                                                              July 2008- March 2009

 

·         Took inbound calls regarding hotshot deliveries

·         Entered all data information regarding courier service

·         Contacted dispatch to inform customer of Estimated Time of Package arrival

·         Answered multiple phone lines

·         Gave quotes regarding package delivery, time, weight, etc 

·         Provided Spanish translation to Clients as required

·         Perform intermediate office skills, faxing, copies, mail, and filing

 

                                                                                                                                                       

State Farm Insurance                                                                                                                Dallas, Texas 75208

Larone Secrease

400 South Zang Blvd Ste # 922 

 

Office & Data Entry Clerk/ Customer Service Representative                                  March 2007- May 2008

 

·         Followed up with Clients regarding insurance payments

·         Insurance coverage verification liaison between Auto Dealerships and Clients

·         Mailed of insurance cards, quotes, and contracts

·         Performed other general office duties as required

·         Answered multiple phone lines

·         Processed massive incoming mail

·         Provided information via phone to Client on life, auto and health

·         Assistance with Bilingual Translation

 

 

 

 

State Farm Insurance                                                                                                                  Dallas, Texas 75205                                                     Derek Williams

5550 Preston Rd. Ste C                                                                                                 

 

Office & Data Entry Clerk/ Customer Service Representative                                   June 2005- February 2006

 

·         Answered multiple phone lines

·         Followed up with Clients regarding insurance payments

·         Insurance coverage verification liaison between Auto Dealerships and Clients

·         Mailed of insurance cards, quotes, and contracts

·         Performed other general office duties as required

·         Processed massive incoming mail

·         Provided information via phone to Client on life, auto and health

·         Assistance with Bilingual Translation

 

 

EDUCATION

Dallas Can Academy                                                                                                                Dallas, Texas 75235

Certificate GED                                                                                                                December 1999- June 2000

 

TECHNICAL SKILLS

 

10 Key by touch                                          Bilingual (Spanish)                                                        Typing 40-50 WPM

 

Internet Explorer                                          Microsoft Word, Excel (Intermediate)                            Copier & Fax

 

Deacom                                                        UPS Ground/ Overnight                                                        FED EX Freight Manager

 

QuickBooks 2013